BI when and where it's needed

That was a critical factor in adopting WebFOCUS, Thiery says, because so many people rely on their phones more than on their desktop units. Consequently, reports that are not designed to be mobile-friendly are not as useful.
Generally, the visualizations are reviewed on a weekly basis at leadership meetings. Thiery explains that these meetings are where management "wants to see where we're at and where we're going." The meetings are also where managers make decisions about how many people they would hire.
As a result of the growth AudioNet has been experiencing, it's been adding on a large number of support people to keep up with the workload. "As our volume increases, so does our revenue," Thiery says.
The firm also uses WebFOCUS to analyze financial data. That includes revenue dollars, accounts and claims counts that factor into identifying an upward trend.
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