Churchill's guide to writing

Public domain photo of Winston Churchill in 1936

Necessity is not just the mother of invention but of improvement when brevity in writing is demanded by a state of war. 

In Chapter 28 of The Splendid and the Vile, Erik Larson shares Churchill's instructions to improve writing at the War Cabinet in a minute, entitled "BREVITY."

It began with the reason it was particularly necessary for their writing:  

To do our work, we all have to read a mass of papers. Nearly all of them are far too long. This wastes time, while energy has to be spent in looking for the essential points. 

Anticipating the style of writing that we have come to expect in short form content online, Churchill offered four specific directions for removing anything extraneous:

1. Using "a series of short, crisp paragraphs" 

2. Removing the statistical analysis or more involved discussion from the main part of the report and offering it in an appendix.

3. Using of "headlines only, which can be expanded orally if needed."

4. Eliminating all "woolly phrases" that add needless words like: "It is also of importance to bear in mind the following considerations..." 

Churchill acknowledge that while the style "may at first seem rough as compared with the flat surface of officalese jargon." However, the higher priority then was "saving time," and, he added that, in fact, such focus offers additional benefits: "the discipline of setting out the real points concisely will prove an aid to clear thinking."

Related:

Thoughts on WW II Posters

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Avoid Jargon

Today I shared I took note of a link I saw on Google+ for the language of the excerpts:

"The only sustainable competitive advantage is knowledge of and engagement with customers," wrote Forrester analyst Josh Bernoff. "Brand, manufacturing, distribution and IT are all table stakes. The only source of competitive advantage is the one that can survive technology-fueled disruption, an obsession with understanding, delighting, connecting with and serving customers. In this age, companies that thrive ... are those that tilt their budgets toward customer knowledge and relationships."

Terms like "technology-fueled disruption" sound like something you would see see in "Dilbert." In "Politics and the English Language,"Orwell made the point that jargon gets in the way of clarity and impedes communication. Sometimes that is the point -- to keep the information obscured so that people feel they need your insight. You can market your services to those who are ignorant of which "sustainable competitive advantage" will "survive technology-fueled disruption" by assuring them that you know because you know the terms.

Given that start to my day, I found this list of sales jargon terms to avoid from Inc. a most welcome breath of fresh air. I almost had to laugh because one of the terms mentioned, "low-hanging fruit" was used in an email I received today. I wasn't impressed when I read the email even before I read this article. That may just make these things a it more bearable -- making a game of finding the jargon in business communication, particularly from people who pretend to be experts on writing, as was the case for the email I mentioned.

Related interest: http://eloquentscience.com/2011/04/take-the-pledge-i-wont-use-map-room-jargon/, 

http://www.fizzle-pop.com/home/tag/coporate-jargon