What to expect from a content marketing strategy

 

                                   Content marketing strategy  photo by Kindel Media on Pexels.com

What makes content marketing distinct from other forms of marketing is that its primary goal is to engage your target audience’s interest rather than lead immediately to a call-to-action to buy. The content can take many forms, ranging from single pictures with captions on social media posts to extended articles, eBooks, and videos.

Part of planning an effective strategy is selecting the medium that is most likely to capture your audience’s attention. For a B2B that means showing awareness of business pain points and insights into what's happening in the industry now. For B2C, you want to connect with the consumers in your target market repeatedly by offering them helpful tips or engaging stories.

For example, a kitchenware seller may send out recipes or blogs that offer advice on healthy substitutions to make guilt-free desserts. It can also use video content effectively to demonstrate techniques in cooking or offer a downloadable app that converts cooking measurements from ounces to grams or milliliters.

​What all the approaches described above have in common is that they position the brand as a credible source of information within its own defined niche. Over time that leads to a deepened relationship with your audience.

Typically, you can expect 6-9 months of consistent content marketing posting to see an uplift in B2B sales. That's because B2B sales typically involve longer cycles, more approvals, and a lot more money than B2C.

 (One exception was a B2B blog I ghostwrote that brought in sales qualified lead the very next day).

As businesses don't tend to very receptive to cold calls and emails from businesses they have not heard of, the support of content marketing and demand gen leads to greater success in outbound sales efforts.

Related:

What makes content marketing effective

Make Your Content as Accessible as Possible 
What Edison Can Teach Us About SEO

Think Marathon Rather Than Sprint When Planning Content Marketing

"Wheel of Fortune" Loss is a Big Brand Win for Audi

Not everyone gets to snatch victory from the jaws of defeat. But Audi did in giving a car to the "Wheel of Fortune" contestant who lost that prize due to a technicality. 

Here’s the clip of the fateful decision that launched thousands of tweets and the hashtag #GiveHerTheQ3:

The public booed that decision as unfair and used the hashtag #GiveHerTheQ3 on social media.. Of course this came to the attention of the manufacturer of the car in question, and then the company won over many hearts and minds by using the same hashtag and saying it would make it happen. 

That Audi tweet  generated 3,543 Retweets, 735 Quote Tweets, and  33.1K Likes. It also generated a string of positive reactions from both existing Audi customers and those who said they would now consider it for their next car purchase. Read more in Audi Turns a Loss into a Win.

Snapchat offers a dozen examples of AR creativity

 

Snapchat has rolled out AR tools for its platform that it showcases in its selection of 12 campaigns. Find out how they used AR by  reading Snapchat Presents the Most Inspiring AR Campaigns of 2020

Riding the rails with social media

So many brands have jumped on the bandwagon of influencer marketing that it may be losing all association with originality and authenticity. So when Amtrak decided on an angle for reach through social media, it went about it differently. Its goal was to work off people whose social reach run deep rather than merely wide. 

Late in 2018, Amtrak launched its #AmtrakTakeMeThere Social Media Residency Program. It’s intended to showcase the diversity of the trains’ riders by following the stories of individuals who offer a unique perspective on travel. Applicants will be assessed on the basis of their writing skills, photography and videography skills, social community engagement' and online personality.    

Those selected to represent the Amtrak brand get a free round-trip as Sleeper Service passengers. That means they get the kind of amenities one does in a full-service hotel, like meals, bottled water, linens, and a travel allowance up to a thousand dollars.   

Olivia Irvin, Amtrak’s public relations manager shared some insight into what prompted this direction for the brand. She explained, “Today’s market has become saturated with 'influencers' who seem more like ad units than actual people. We don’t want that disconnect — we want stories that resonate.” 

Read more in 

All Aboard for a New Amtrak Platform

LinkedIn Hops On the Story Bandwagon with Student Voices

Story Time at LinkedIn

LinkedIn has rolled out its own stories feature. Here's how college students are using it

ARIELLA BROWN

 DECEMBER 27, 2018

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We all have our own stories to tell, and some of us choose to share them with the world on social media in video format. That’s why a person’s “story” on Snapchat, Instagram, and Facebook refers to a video post.  Now LinkedIn is going to try to be a platform of stories, too, rolling it out first for American college students.

 As TechCrunch recently reported, LinkedIn will allow student to post short videos on their Campus Playlist. They can then be viewed there for one week, though they will remain accessible for as long as the student wishes under the the individual profile’s “Recent Activity.”

If you’re a regular LinkedIn user you might have noticed that it now encourages people who post to add in hashtags, generating several suggestions you can just click. It also does this for Student Stories, according to the TechCrunch report, which is why there will likely be more instances of the hashtag #OnCampus appearing on the videos linked to the school’s Campus Playlist.

To get deeper into this story, I reached out to students on LinkedIn. Cammy Okmin, a student at California Polytechnic who holds the title of LinkedIn Campus Video Editor, graciously answered my questions via email.

Read more in 

Story Time at LinkedIn

Not Your Parents' Back-to-School Marketing

pic from https://images.pexels.com/photos/207658/pexels-photo-207658.jpeg?cs=srgb&dl=back-to-school-conceptual-creativity-207658.jpg&fm=jpg

While the heat of summer draws us to the beach, marketing campaigns pull us in another

direction – back-to-school season. Yes, it’s that time of year again, and today’s marketing campaigns must work with the expectations of parents -- and students – to be successful.

The back to school shopping season is a big deal for retailers. The National Retail Federation (NRF) estimates the spending for back-to-school shopping to hit $82.8 billion this year. That’s one of the highest on record.

According to a recent JLL Retail survey, low costs and wide selection are important factors to the majority (70 percent) of parents. They favor stores associated with low prices, ranking Walmart (50 percent) and Target (47 percent) among their top picks, and far ahead of Amazon (16 percent). Kids have substantial influence on purchases. More than 57 percent are involved in deciding which store to shop at, and specific items to buy.

Read more in 

Back-to-School Marketing Trends: It's All About Gen Z

Twitter tools, now with more buttons!

Marketers have recognized the great potential for spreading their messages through shared content on social media. Now Twitter is bringing out new tools for tapping into that potential alongside the new chatbots designed to increase user engagement.

On May 23, Twitter announced that “a new, customizable Direct Message Card” was available to “in limited beta to Twitter advertisers.”  Combining eye-catching pictures or videos with :fully customizable call-to-action buttons,” the card gives marketers a way to reach new customers and further engage existing ones, as well as foster shares of branded interactive experiences, particularly for brands that use chatbots.

On June 13, Twitter further expanded the options for businesses to connect with customers through Direct Messaging with new buttons. As the Twitter blog put it, “ Now, businesses can attach buttons to messages to make it easy for people to take actions outside of the Direct Message conversation – like composing a Tweet, following an account, or opening a website within the Twitter app.”

Read more in 

Cards, Buttons, and Bots (Tweet, Tweet!)

3 signs you're doing social media wrong

Photo by Adem AY on Unsplash

This is not an exhaustive list. It was inspired by a quick look at a company profile on Google +. I used to follow that company but just stopped because it clearly is not paying attention to its own posts. It was guilty of all 3 of these: 

1. You only post self-promotion and nothing else.
2. You don't respond to any of the comments on your posts, including those with direct questions.
3. You have one guy post "Thanks a lot, [profile name]" on each post, which just makes it look like you hired someone not very bright to comment. 

In other words, #DoingItWrong
If you have any other signs of doing social media wrong, please write them in the comments!

Twitter analytics

Twitter just offered me an analysis of my followers. I've checked out a number of data visualization apps for Twitter in the past, and those took much longer to process the data. As this is form Twitter, it already has the data and gave very fast results. I found it interesting that the majority of my followers are male, 69% in fact. I'm not certain if that's a reflection of general gender representation on Twitter or of the fields of interests connected to my account.

I got this :

38% Marketing

38% Entrepreneurship

30% Leadership

30% Startups

18% SEO


Top interests?


47% Tech news

47% Technology

47% Politics and current events

41% Business and news

41%Business news and general info

38% Marketing

38% Entrepreneurship

32%Business and finance

30% Leadership

30% Startups


I'm not surprised as my top city is NY at 12%.


Of course, Twitter is offering this as a way to interest me in Twitter ads, but there are no strings attached in checking out the stats. Another service you can use for Twitter information Quillconnect.narrativescience. Its particular spin on data reporting is storifying your account and letting you know how your posts compare with those of your connections on average. It also offers some advice to gain engagement, though I chose to ignroe it, as I am not going to go out of my way to tweet about television. I think it actually mistakes the tweets about biased media reports to be tweets about television, as I don't really discuss programming otherwise.
Related posts: http://writewaypro.blogspot.com/2015/02/ignore-this-piece-of-advice.html

Twitter Analytics Puts Cards on the Table

Ignore this piece of advice

If you believe that the purpose of social media is to be all things to all people and don't want to change your mind, stop reading here. Click over to this Hootsuite blog for advice you'll want to follow. I follow a different path.

I have no issue with the first part of the blog. It advises people to Google themselves to see which one of their social media outlets returns high-ranking results. That insight could be helpful. In fact, I learned recently that I really should Google myself more often to get beyond the hits of the articles I've published. It was such a search that revealed my Twitter profile is what landed on a list of big data bloggers back in September. I only happened across the list months later.

Yes, it makes sense to keep abreast of what is your key identifier for those who happen across your posts. I post a lot on Twitter and quite a lot on Google+ because that's where I share links in all categories that interest me,  professionally, personally, and even politically.  I post less on LinkedIn because I limit myself more to professional interests, though I do sometimes throw in some links from the other two categories. For Facebook, my brand pages get less than my personal page. I post very little on Pinterest and never contribute to Instagram or YouTube.

I know all that without Googling results because I know my own habits already. Now if I were to follow the advice of the article linked to above, I would resolve to set up a YouTube and Instagram account and  spend a lot more time on Pinterest. But I have not intention to do so. That's because I'm playing to my own strengths and interests rather than trying to be all things to all people. 

http://upload.wikimedia.org/wikipedia/commons/b/bc/The_Childrens_Museum_of_Indianapolis_-_Goha_story_cloth.jpg

There really is no way to please everyone. That's the moral of the story of the father and son who set out to market with a donkey, one of Aesop's Fables. You can read a really short version of it here.  There are those who would favor the father, favor the son, or favor the donkey, and by trying to please them all, you lose sight of the real objective of the journey and devote all your time to juggling positions.

The thing about branding is that it works so long as it is focused. The focus is not just in the message but in the medium. If you're pushing fashion, it makes sense to get your message across in a visual medium. If you're pushing ideas, you may want some illustrations, but you likely have to also choose words that explain and clarify.  If that's the path you've chosen, stick with it. Veering off to tend to pictures diverts your time and attention, which can detract from your core identity. I'm not going to be everyone's cup of tea, and if I try to be, I'll just lose my own flavor. 

Yes, I know that video deliver great metrics.  know that pictures garner more shares and likes than text. I don't object to using pictures or even embedding videos, yet, my primary medium is the written word. It's the way I like to get my information and the way I like to present it. Other people do a better job at creating images, infographics, and videos, and so I will leave them to it and concentrate on what I do well. 

How am I tweeting?

NewTwitterAnalytics  offers answers. Almost every business has a Twitter account, but many fail to take full advantage of Twitter's many add-on tools. What's holding them back?
Perhaps it's just a matter of not knowing how to measure their impact and figure out how the tools contribute to their goals. Twitter solves that problem with its new Analytics for Twitter Cards service.  Read more in

Twitter Analytics Puts Cards on the Table

Is your face your calling card?

Many books include pictures of the author on the back cover or inside the jacket. That is one thing I never bother to check when considering whether or not I want to read a book.  I  still don't really think about the author's appearance as I read. And I don't really think about my own as I write. 

I use a quill for my signature picture here, as well as on my other blogs. It also serves as  my profile photo  on Facebook, Google+ and Twitter. I feel it conveys what I am about more accurately -- in terms of my role as writer - than my photo would. Or maybe I'm just camera-shy.

On  the other hand, my actual photo does serve as my profile picture for the UBM boards on which I write. The policy there, as it is for many newspapers, is to require a photo for the writers. Those who comment only and don't blog can get away with using any picture they like for their profile photo or just use the default picture if they don't bother to upload one of their own. 

Once I had my picture posted in that way, I put it in for my LinkedIn profile, as well. It seemed more consistent to have the same picture represent me there. Also the more standard practice on LI is to use an actual photo than a representational picture.  I still can't see attaching a photo to a resume, though anyone who wishes to find my photo simply has to do an online search to find one in a fraction of a second.

While the net dooes tend to attach author faces to content,  I don't believe I am more drawn to articles that feature faces.I must be  in the minority, though, because I'm certain that those who demand faces find that they are effective at drawing more audience interest. 

. What do you think about  the face as calling card?

The ROI of social media marketing

SumAll’s “vision” is based on “making data beautiful, affordable and accessible.” Its target is small and medium sized companies that have not had the same access to the analytics tools that larger companies have used to “leverage their data to make better decisions and more money” Like Toms and Warby Parker, SumAll declares itself devoted to  “do good by doing right.” To that end, it grants a share of itself to SumAll.org. 10% of its ownership to a non-profit called. 

The company itself is not intended to be nonprofit, planning on charging for premium services in future, though for now at least,  tool is available for free.

Read more: SumAll pins an ROI on social media metrics - FierceBigData http://www.fiercebigdata.com/story/sumall-pins-roi-social-media-metrics/2012-09-06#ixzz25iYqd6Rh 

What to Ask Yourself About Your Content Marketing

My guest post for Level343.com explains what to expect from content marketing and the questions to go through to be sure it is as effective as possible. "Engagement is what we’re all after, particularly when we publish online and hope to get likes, pluses, comments, and shares. When planning what to include in a piece intended to serve as content marketing consider: who, how, what, which, where, when, and why."  Read more at 
 http://level343.com/article_archive/2012/08/30/key-questions-for-content-marketing/

Major video fail

My blog on the video that spurred a storm of negative reviews, the trending hashtag #sciencegirlthing and a viral status that the EU Commission would have been happier without is posted here.  There is additional information, like the fact that the video cost 102,000 Euros to produce, and more links in the comments.

Analytics and the job search

My latest post on analytics , How Analytics Can Help You Find That Dream Job, looks at a job site that uses algorithms to come up with compatible matches between employer and employee.

Beautiful marketing

"The absence of flaw in beauty is itself a flaw." Havelock Ellis's statement fits Dove's "real beauty" marketing campaign, which you can read about in my latest CMOsite post.

Online match ups

I wrote a post about the latest research on online dating in Dating Data Analyzed

Also check out the study of lies in online profiles at http://www.psypost.org/2012/02/lovelorn-liars-leave-linguistic-leads-9835?utm_source=twitterfeed&utm_medium=twitter


For a different kind of pairing online, read about the teaming up of General Mills and Meredith to market cereal  in connection to fitness goals.