Sell me this raincoat

Umbrella in trash generated by Google Gemini

By Ariella Brown

The title of this blog is a variant on the "Sell me this pen" challenge. 

Confession: I find most marketing presentations a waste of time because they just rehash what I already know. But there is the rare exception that offers helpful insight and perspectives that spark my own #WriteWay creativity. 

That has been my experience in attending the Full-Funnel Summit.  Jen Allen-Knuth proposed shifting the sales intro from pushing your product of a $100 raincoat that may meet resistance from buyers who don't want to shell out that kind of money.

Jen said she'd frame it this was for a target market in the windy city of Chicago where it rains for about 1/3 the year: studies say only a small percentage of people remember to take their umbrellas. Those who forget will decide no to walk in the rain and so have to shell out $45 a pop for an Uber.

The implication that trying to save the $100 could end up costing you more if you forget your umbrella and end up paying for rides to try to stay dry.

As I wrote in the chat there, my approach would be different. I'd say "Ever notice how many umbrellas you see in the trash on a stormy day? That's because the wind rips through and breaks them. But have you ever seen a raincoat in the trash on a rainy day? No, you haven't. Here's why." 

And then I'd calculate the cost of multiple umbrellas purchased over the years vs. the one-time cost of the raincoat.

Why did I come up with this? Jen's framing refers to the forgetfulness of most people that you may think doesn't apply to you. You're smart enough to remember your umbrella, right?

 But even so, you have, no doubt, experienced your umbrella getting blown out from a strong wind and have seen multiple umbrellas thrown out that prove that even if you remember to take it, it can prove useless. Also the fact that you never see a raincoat peeking out of a trash can the way you see umbrellas creates a strong visual impression.

Another thing that made me come up with a different approach to Jen's was my thinking that it didn't make sense that her target market would hesitate over shelling out $100 for a raincoat would solve the problem of forgetting an umbrella by spend $45 on a single Uber ride to avoid walking in the rain. Generally, one would first look for a cheap umbrella, look for public transportation or just accept the inevitability of getting wet when walking home. 

If you're marketing to a price-conscious market, you have to speak to the in their own terms. They're not likely to indulge in expensive rides when they can walk. But they certainly can can calculate the cost of multiple replacements for umbrellas that don't stand up to the wind.

While I'm sure that Jen charged the client four or five figures for this marketing idea, I came up with it on the spot, and I'm sure I can come up with something that is equally sound and creative for your B2C or B2B.  The Write Way is all about putting yourself in the mindset of your target audience.

Visit my site to learn more about my marketing and writing services and book a free consultation call.

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You can also follow Ariella Brown.  

Building foundations for castles in the air

By Ariella Brown

“If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.”

― Henry David Thoreau 

Two results of the Gemini-generated pics for my prompt based on the quote. Let me know which one you prefer in the comments

This is the essence of creative content marketing. You can start with the creative idea to construct something truly different and unique. But if it is not grounded in reality, which is the actual experiences of the target customer, then it will never be a sustainable structure.

HT to Alfredo A. Lopez for making the comment on Tom Goodwin's post that made me think of this.

I'm wondering if Tom's dichotomy was sparked by reading the "bothism" advocated by Mark Ritson. https://www.marketingweek.com/ritson-bothism-cure-marketers-fascination-conflict/in which he says:

We’ve had the decade-long custard-pie fight over ‘digital’ versus ‘traditional’ forms of communication. I remain completely bemused as to what these terms actually mean in 2020, given almost every form of communication from radio to outdoor is now demonstratively digital in delivery. And yet we have spent all this time pushing the benefits of one side and then defending the honour of the other.

Twenty minutes with a decent data set and an open mind would demonstrate to any marketer that when you adopt a Bothist view of communications and add a dash of traditional media to the digital cake mix, the whole confection improves dramatically as a result.

Related

Don't just aim for different
Visualizing the customer journey
What makes content marketing effective
Trying to stand out

Most memorable brand slogans

What do brands aspire to when they set out to create a slogan? They want to be remembered. I was inspired to make my own list of memorable slogans to identify my own favorites get the dates down for each. The baker's dozen below are selected to represent some ranges. I don't mean to endorse any of the products or stores listed only to applaud excellent copy.

1. Apple – “Think Different” The slogan was introduced in 1997, way before most of the world adopted the ubiquitous smartphone. It was born as a decided twist on  IBM's "Think",  the brand identity established in 1915 when Thomas J Watson expressed his frustration at the lack of thought:

“The trouble with every one of us is that we don’t think enough. We don’t get paid for working with our feet — we get paid for working with our heads,” he intoned in a noteless lecture that continued for several minutes. “Knowledge is the result of thought, and thought is the keynote of success in this business or any business.”

Watson then wrote the command "Think" on a blackboard. The rest is history, literally IBM history that was the backdrop for Steve Jobs' differentiation of his computer brand.

2. The California Milk Processor Board — “Got Milk?” Goodby Silverstein & Partners originally came up with that slogan in 1993, and it was such a hit that it was licensed for use by milk processors and dairy farmers.



 

3. De Beers — “A Diamond Is Forever” A woman named (Mary) France Gerety came up with that
slogan back in 1947, and it has been used ever after and been further immortalized in a James Bond novel and film.  It was named ‘The Slogan of the Century’ by Advertising Age in 1999.

4. FTD — "Say it with flowers" This one dates all the way back to 1917 when people were generally familiar with the connotations of different blooms. See The Language of Flowers.


5. Greyhound — "Go Greyhound and Leave the Driving to Us" dates back to 1956



6. M&M's  — “Melts in Your Mouth, Not in Your Hands.” The slogan was trademarked in 1954, though that was the goal of developing this form of candy in the 1940s. The unlikely source for this information is the explanation of a work of art on the MoMA site.

7. Maxwell House — “Good to the Last Drop” slogan dates back to the 1920s. The company played up the attribution to one of the most memorable presidents,  Theodore Roosevelt.

8. Kellogg’s Rice Krispies — The words "Snap! Crackle! Pop!®" first appeared in a print ad in 1929. Four years later, the artist Vernon Grant created the whimsical elves named for those sounds associated with the cereal. They then began appearing on ads, posters, and, of course, cereal boxes.

9. L'Oreal — “Because I’m Worth It" dates back to 1971 to position the brand as a  premium one because it cost more than its main competition Clairol.

10. MasterCard — "There are some things money can't buy. For everything else, there's MasterCard" 1997 was the year that the credit card first branded itself as "priceless" by capturing the thrill of experiences one can enjoy, thanks to the card. It was a brilliant play on the truism that money can't buy happiness. The elephant example is of the heart-warming variety, though many take a sassier approach.

11. New York State — "I Love NY" " was created by graphic artist Milton Glaser  to boost tourism to New York State (not just NYC) in 1977. But it only became the the official state slogan in 2009, the year that the "I Love New York" song by Steve Karmen was also adopted as the official state song. In the age of emojis, we're used to symbols standing in for words, particularly the heart for love, but likely we owe that to Glaser's vision.

12. State Farm — “Like a Good Neighbor, State Farm Is There.” Barry Manilow composed this memorable jingle for the insurance company in 1971.

13.Virginia Slims —" You’ve Come A Long Way, Baby" The cigarette brand launched this campaign in 1968 and kept it up for decades (of equating feminism with the freedom to smoke a cigarette made specifically for women and gain equal opportunity for lung cancer). New iterations came out to match changing fashions and to reflect on "bad old days" for women. 


If you're interested in what makes people like and/or remember a slogan, see A study of the antecedents of slogan liking. According to its abstract, "the liking for a slogan may be unrelated to media expenditure, and driven largely by the clarity of the message, the exposition of the benefits, rhymes, and creativity."

Do you think this level of content is beyond your budget? Think again. Poor quality content not only fails to deliver the ROI you get from high quality content; it can actually harm your brand by demoting the the site ranking you've invested so much in building up.

What you really can't afford is poor quality content. Hire a seasoned pro to craft the right message for your organization and your demographics. Learn more here and book a free consultation call.

Related posts:

YOU'VE COME A LONG WAY, BABY, BUT YOU HAVEN'T YET ARRIVED

FROM SHAKESPEARE TO STARBUCKS: PUMPKIN SPICE MARKETING MYSTIQUET

THE PAUSE THAT REFRESHES MARKETING RELATIONSHIPS

MAJOR MARKETING MISSTEPS FROM ADIDAS, M&M'S AND COKE

Cost effective social media marketing

Reaching one's target market efficiently is one of the most appealing aspects about placing ads on social media. But to keep those ads effective takes a combination of accurate measurements and human creativity working together at a pace that keeps up with the demand for effective reach through new content. That's what ReFuel4, a Facebook 2016 Innovation Spotlight winner in the Creativity Category award, offers marketers.

Vernon Vasu, ReFUEL4's CMO says that two principle underlie the way the platform operates:

1. The vast amount of data associated with marketing campaigns are best dealt with by machine learning and AI, but
2. Creativity is still the province of humans.

Setting up a way for the two to work together with maximum impact and efficiency is what their Automated Creative Refresh platform is all about.

Read more in A Pay-for-Performance Platform for Marketers

Productivity boosts

The clack of a typewriter, the soft clinks and conversation of coffee shops, the sound of music, or plants? What do you add to enhance productivity at work? Read more in 

The Sounds & Sights of Productivity

What's in a name?

Should data scientists be called "data artists?" That is what someone contend, as I discuss in 

What is a 'data scientist'?

Ultimately, working with Big Data effectively calls for using both the creative and methodical parts of the brain. In that way, it is, indeed, a science as Einstein  described it: “The mere formulation of a problem is far more essential than its solution, which may be merely a matter of mathematical or experimental skills. To raise new questions, new possibilities, to regard old problems from a new angle requires creative imagination and marks real advances in science.”