Social and shopping: there is a generation gap

pic https://c1.staticflickr.com/5/4318/35933760125_ecef823c7f_b.jpg

Fashion choices are very much influenced by what shoppers see online. One way brands can grab audience attention is through social media.  

GlobalData surveyed 5,000 U.K. shoppers and found 30.4 percent of U.K clothing shoppers are using social media to inspire their clothing choices. The survey revealed that even though Facebook still dominated shopper attention overall, it was not as popular among younger generations. This year’s Piper Jaffray Taking Stock With Teens® survey took note of the preferences of 6,000 teens in the U.S. Only eight percent of teens admit to using Facebook, making it the second least favorite social media platform, ahead of Pinterest.

However, Facebook-owned Instagram has seen so much retail success that it just added that shopping capability to Instagram Stories. The company’s June 12 announcement referred to the 300 million who check Instagram Stories daily.

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Instagram Stories: Shopping For Gen Z

Those of a certain age need not apply

We have laws that are meant to prevent discrimination in hiring. But in practice, employers can find ways to avoid hiring people above a set age threshold with the help of social media and demographic data.

A story that ProPublica copublished with the New York Times declared the dark side of social media targeting for job applicants -- age discrimination. Facebook is designed to give direct access to a precisely targeted population, including those within a specified age bracket. That means ads for employment may be directed only to potential candidates below a "certain age," and that could be both ethically and legally problematic.

(Image: Pixabay)

Facebook has been used as a successful recruiting tool for companies who seek to reach recent grads. The same type of "microtargeting," as ProPublica refers to it, can be used to reach whatever parameter the advertiser specifies, and that often translates into job ads, particularly those in tech, being directed to eyeballs under 40.

Declaring that the age targeting has had a discriminatory effect on workers over age 40, the Communications Workers of America (CWA) and three workers filed a class action lawsuit against T-Mobile, Amazon, and other companies that they say used the social media platform in that way.

That's not to say that Facebook has a monopoly on such practices. ProPublica tested out Google and LinkedIn and found that job ads designed to not be extended to people above 40 were allowed. It then contacted the companies and was told by Google that it had no problem with complying with the specified age range. LinkedIn told ProPublica that would make the necessary modification, as did a number of companies whose advertising strategy looked like an attempt to exclude older applicants.

Facebook defends itself against ProPublica's critique. Facebook's VP of Ads, Rob Goldman declared, "We have carefully reviewed their concerns -- and this time we disagree." Though he does not deny that job ads were intended for specified age groups, he argues that does not necessarily constitute age discrimination any more than advertising "in magazines and on TV shows targeted at younger or older people."

ProPublica doesn't buy that argument, though. It points out that the analogy fails because other forms of media may be aimed at particular age groups, but they do not restrict access to them. If a teen wants to look at AARP or if a middle-aged person picks up Seventeen, they will see the ads, too. "Online, however, people outside the targeted age groups can be excluded in ways they will never learn about," it points out.

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Targeted Advertising Triggers Age Discrimination Law Suit

Facial Recognition Features on Facebook Find Your Face

Facebook doesn't need tags to know that the person in the picture is you. Is that a good thing? It depends on your point of view.

Given the proliferation of faces that gets uploaded in the form of photos and videos on Facebook, a person may not even know that his/her face appears in a particular context.

photo from https://upload.wikimedia.org/wikipedia/commons/e/ef/Face_detection.jpg

To address that problem and to increase access for recognition among the visually impaired, at the end of 2017 Facebook rolled out three new facial recognition features:

• For the visually impaired, the feature provides a verbal description of people the AI recognizes in the photos.
• You can be notified whenever the AI recognizes your face in an uploaded image, even when it is not tagged with your name.
• Working off this link of your name and face, the system can alert you if others put your face in for their profile.

As the company explained in its announcement about it, Facebook's new features are based on the same technology the social media platform uses to bring people's attention to faces in images before they are tagged with a name.

While no one would likely object to applying AI to assisting the visually impaired, there are some questions about the effect of the alert feature, which delivers a "Photo Review" message to the user whose face it identifies. The company puts a very positive spin on it, saying, "You're in control of your image on Facebook and can make choices such as whether to tag yourself, leave yourself untagged, or reach out to the person who posted the photo if you have concerns about it."

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Facebook AI Finds Your Face, Enabling New Features

Can Facebook Prevent Suicide? Ethical Questions Arising from AI

In today’s hyperconnected world, we are generating and collecting so much data that it is beyond human capability to sift through it all. Indeed, one application of artificial intelligence is identifying patterns and deviations that signal intent on posts. Facebook is using AI in this way to extract value from its own Big Data trove. While that may be applied to a good purpose, it also raises ethical concerns.

Where might one get insight into this issue? In my own search, I found an organization called PERVADE (Pervasive Data Ethics for Computational Research). With the cooperation of six universities and the funding it received this September, it is working to frame the questions and move toward the answers.

I reached out to the organization for some expert views on the ethical questions related to Facebook’s announcement that it was incorporating AI in its expanded suicide-signal detection effort. That led to a call with one of the group’s members, Matthew Bietz.

Bietz told me the people involved in PERVADE are researching the ramifications of pervasive data, which encompasses continuous data collection — not just from what we post to social media, but also from the “digital traces that we leave behind anytime we’re online,” such as when we Google or email. New connections from the Internet of Things (IoT) and wearables further contribute to the growing body of “data about spaces we’re in,” he said. As this phenomenon is “relatively new,” it opens up new questions to explore with respect to “data ethics.”

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The Ethics of AI for Suicide Prevention

What Facebook's new standards mean for marketers

With nearly two billion active users and over five million advertisers on its platform, Facebook is major marketing medium. Many marketers appreciated its extended access, but what they didn't not care for was the lack of control over ad placement. Now Facebook is doing something to address that concern.  John Donahue, Chief Product & Marketing Officer at Sonobi spoke with me about the latest development.

On September 13, Facebook announced new “monetization eligibility standards“ to assure its millions of advertisers  that they can “feel confident and in control over where their ads appear.” The new guidelines offer greater “detail on the types of content that advertisers may find sensitive” so that they can decide if they want to prevent their ads from appearing on the pages that feature sensitive content.

Read more in Giving More Control to Advertisers on Facebook

AR gets real and social

“We're making the camera the first augmented reality platform,” declared Mark Zuckerberg at Facebook's F8 developer conference. That's where he showed off some of the AR effects the social media giant is making accessible to anyone on a mobile device. Whether you want to break the boredom of breakfast by setting some virtual sharks to swim around your bowl, see people's faces replaced by emojis, or turn a tabletop into the site of a video game, you'll be able to do it with just your smart phone. You can hear him and see the effect in this Cnet clip:

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AR Takes Off on Facebook

Live Video Streaming for Marketing

photo at https://www.jisc.ac.uk/sites/default/files/periscope.jpg

“Real time feedback rocks!” wrote one of the participants in the audience to a Periscope presentations by Scott Adams. That observation was prompted not just by the flurry of comments, but by Adams' responses to some of them on the air.

The beauty of live streaming lies the feeling of immediacy and active engagement that is absent in prerecorded programs. That's why live video is gaining popularity in social media. Marketers are taking note and we can expect to see a lot more of it used for brands aspiring to deliver authentic experiences in 2017.

Read more in Marketing Goes Live

Cost effective social media marketing

Reaching one's target market efficiently is one of the most appealing aspects about placing ads on social media. But to keep those ads effective takes a combination of accurate measurements and human creativity working together at a pace that keeps up with the demand for effective reach through new content. That's what ReFuel4, a Facebook 2016 Innovation Spotlight winner in the Creativity Category award, offers marketers.

Vernon Vasu, ReFUEL4's CMO says that two principle underlie the way the platform operates:

1. The vast amount of data associated with marketing campaigns are best dealt with by machine learning and AI, but
2. Creativity is still the province of humans.

Setting up a way for the two to work together with maximum impact and efficiency is what their Automated Creative Refresh platform is all about.

Read more in A Pay-for-Performance Platform for Marketers

Glassdoor

Glassdoor, once known primarily as a site for salary information and an insider's peek into corporate culture, has grown by building up its job search features, putting it squarely in competition with the better-known LinkedIn. That could be good news for job seekers and employees who want salary bumps or better benefits. Read more here:IIn Glassdoor vs. LinkedIn, Employees Win

Written in the meta-data

Is it possible to identify an individual’s romantic partner on the basis of his/her social networks alone? That’s the question Jon Kleinberg, a computer scientist at Cornell University and Eric Bakstrom, a senior engineer from Facebook, teamed up to answer. After analyzing millions of Facebook data points, they came up with an affirmative response in Romantic Partnerships and the Dispersion of Social Ties: A Network Analysis of Relationship Status on Facebook -- they assert the answer is yes with a 60% probability. 

Read more in Your Romantic Attachments as Predicted by Metadata

Big data and social networks for students preparing for college

The common denominator between both these uses of technology is the nonprofit organization College Summit.  You can check it out at Charity Navigator

In Bridging the Gap to the Goal With Educational Data
I focus on the use of data:

Armed with that information, educators can make informed decisions about what modifications are needed to better prepare the next batch of students for their college careers.As Camille Jacobs, Assistant Principal, Pathways College Preparatory High School, Queens, NY, noted in the College Summit whitepaper, "With postsecondary data, we have the ability to work backwards, improving or revising our practices to provide targeted instruction and services, addressing the varying needs of each of our students."

In College Apps for College Apps I look at the social media apps designed to help students to and through college. College Summit was one of the key organizations behind  The College Knowledge Challenge, which awarded prize money to the best apps for student use. 

Thoughts on the Human Face of Big Data

See my blog post on the brand new board, Big Data Republic, Predicting People's Participation in a Big-Data Project

You can get your own Facebook Report

just bring along the salt shaker Read Your Personal Social Data, Visualized to understand why a few grains may be necessary when reviewing your stats.

The ROI of social media marketing

SumAll’s “vision” is based on “making data beautiful, affordable and accessible.” Its target is small and medium sized companies that have not had the same access to the analytics tools that larger companies have used to “leverage their data to make better decisions and more money” Like Toms and Warby Parker, SumAll declares itself devoted to  “do good by doing right.” To that end, it grants a share of itself to SumAll.org. 10% of its ownership to a non-profit called. 

The company itself is not intended to be nonprofit, planning on charging for premium services in future, though for now at least,  tool is available for free.

Read more: SumAll pins an ROI on social media metrics - FierceBigData http://www.fiercebigdata.com/story/sumall-pins-roi-social-media-metrics/2012-09-06#ixzz25iYqd6Rh 

Marketing weather data and retro appeal

When it rains, it pours. Well, weather is one of the topics that I addressed. But as the expression goes, what I mean is that I had two blogs published on the same day, even though they were written many weeks apart. One is on long term weather predictions applied to business decision.

The other is on the use of retro design for modern places and products and set up as a slideshow for the numerous pictures to illustrate them. Nostalgia sells, as we see with the attention brands garner on their Facebook timelines that showcase their origins with the stores, ads, and logos of the last century.