The problem with human moderators is that they have human limitations that cannot keep up with a
huge influx of comments. That was the problem the New York Times faced in balancing reader comments demand with an editorial standard of civility for all published comments. Its solution was a partnership with , an incubator owned by Google's parent company, Alphabet.
|pic from https://d1avok0lzls2w.cloudfront.net/img_uploads/Blog-Comments.jpg|