AI revs up Harley-Davidson sales

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After doing some research, Jacobi discovered artificial intelligence technologies working in the sales and marketing space. Among them was Adgorithms with its AI platform, "Albert."

"Then I had a synchronistic moment," Jacobi recalls. On a walk, he met "this guy, Or, and started chatting with him." That was Or Shani, the CEO of Adgorithms. When Shani explained what he did, Jacobi "told him I had been planning to be in touch with him."

So it was the combination of planning and serendipity that formed the basis of the business relationship between Harley-Davidson and Adgorithms.

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Learning to go paperless

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U.S. New and World Report ranks the MBA program at Temple University's Fox School of Business among the best part-time programs in the nation. Technology's role in increasing the efficiency and speed of the process plays a role in that ranking, according to William Rieth, director of Graduate Enrollment Management, because it enables the school to increase enrollment with the most qualified applicants.

About 1,500 students are enrolled at the Fox School, though the number of applicants is close to double that figure. Working with thousands of paper application documents—including student essays, letters of recommendation, test scores and transcripts—consumed a great deal of time and resources. "Our recruiting team was drowning in the documents," Reith reported....

"Many people have a sense that things can be better, but change management is hard," Reith points out. He reports that the biggest challenge in the paperless experiment was "shifting the culture from a physical paper orientation," and adds that the success of the experiment is the school's part in "driving the digital transformation."

- See more at: http://www.baselinemag.com/crm/an-education-in-paperless-efficiency.html#sthash.bxCNedXQ.dpuf