by Ariella Brown
Two years ago I wrote a blog entitled Fixing What Ain’t Broken at Target that criticized the proposed change to the retailer's tagline. I remembered it today when I saw that Target is still showing its original tagline in its circulars. Either it read my blog or heard many others echo its sentiments before committing to a marketing mistake.
Forgetting the wisdom of if it's ain't broke, don't fix it, Target is replacing " “Expect More. Pay Less,” the tagline it has been using with great success since 1984 with “What we value most shouldn’t cost more.”
As I pointed out at the time, while that sentiment is very close to the original brand promise of value for less, it’s actually far weaker. It is neither making a promise for the brand to deliver, nor is it coming up with a clear solution.
I remembered this when I came across the Target virtual circular. I'm happy t to report tht the tagline it shows is still the original rather than the monstrosity suggested in 2021.
What a slogan should be
Slogans are meant to be short, to the point, and indicative of a call to action.
When Nike declares, “Just do it,” they’re using just three syllables to not only capture a feeling but direct customers to act on it. Apple’s “Think different” did the same thing.
Unoriginal though it may be, the original Target tagline captured its mission statement with a clear CTA to customers in just four short words. It’s now being replaced by something much longer that sounds more like a complaint than a solution.
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