Got sarcasm?

I'm being sarcastic." We've all had at least one exchange in which we either had to explain or had someone else explain that what was said was not intended to be taken straight. Generally, you need to know something about both the context and the speaker to grasp when to take a statement at face value or interpret it as sarcastic.

That's why it's particularly challenging to get handle on intent when attempting sentiment analytics on social media. For artificial intelligence to truly understand what humans mean, it needs emotional intelligence, as well. Iyad Rahwan, an associate professor the MIT Media lab and one of his students, who developed the algorithm with one of, Bjarke Felbo worked on just that.

The results are what they call Deep Moji. Described as "artificial emotional intelligence," Deep Moji was trained on millions of emojis "to understand emotions and sarcasm." Rahwan explained to MIT's Technology Review that in the context of online communication emojis take on the function of body language or tone in offering nonverbal cues for meaning.

Read more in Emojis Train AI to Recognize Sarcasm

Mixed Reality to Become Mainstream

For all of its impressive effects, marketers have been holding back to some extent from applying mixed reality to their campaigns. That made sense in light of the fact that most people were not equipped to view it properly. But that's set to change by the end of this year.

At the end of August, Microsoft announced a lineup of mixed reality equipment for the holiday season that is expected to put it in the hands of a lot more people, thanks to the triple appeal of an affordable price, easy setup, and portability...

Google just released  a preview of its new software development kit (SDK) called ARCore for Android devices. Here's a video showing some Wizard of Oz inspired effects:

Popular characters also be adapted to marketing in a mixed reality environment, for example letting people interact with personae linked to brands, like Tony the Tiger, or Mr. Clean. That would mean that anyone could have the experience shown in cleaner's Super Bowl ad last year (except for getting the actual cleaning done, of course).

Read more in Mainstreaming Mixed Reality

Enhancing engagement with RCS

Rich Communications Services (RCS) effectively “drives engagement,” Brian Heikes, Vice President Product, Solutions and Analytics at 3Cinteractive says, because it makes it possible for people to experience “the same richness” provided by OTT “with the ubiquity that SMS has.” That opens up possibility of custom branding and other rich media used with native messenger.

In effect, it can offer “the depths of capabilities that have been locked behind an application” within “the messaging experience.” That's a significant benefit in light of the fact that “more than 95%” of people who download apps quit using them after just 30 days. As a result, brands can't capitalize on the promise of app engagement with the “ubiquitous capability” enjoyed by SMS.

At the 2017 Mobile World Congress, 3C showcased some of the possible applications RCS, with an illustration from its client, Walgreens, and Early Access Program partner, Google. This video, shows how Walgreens gives consumers personalized beauty recommendations seamlessly by uploading a selfie.

Read more in

RCS To Set a New Standard for Mobile Marketing

Increasing IoT Investment for Supply Chain

At the beginning of 2017, IDC published its forecast for worldwide spending on the Internet of Things (IoT). It came up with the figure of $737 billion for spending on IoT in 2016 to cover organizational investments “in the hardware, software, services, and connectivity” it requires. That amount would continue to grow based at “a compound annual growth rate (CAGR) of 15.6% over the 2015-2020 forecast period, reaching $1.29 trillion in 2020,” the firm projected.

A huge chunk of that is to come from industry. In fact, IDC’s estimates allocate the lion’s share of IoT investments in 2016 to that sector and found that it involved several large investment amounts. For the 2016, investment in IoT for manufacturing operations would have amounted to $102.5 billion. It also involved a chunk of investment in logistics, specifically freight monitoring  to the tune of $55.9 billion.

The motivation for such hefty investment at this time, according to IoT World’s report Manufacturing IoT & Supply Chain Transformation in 2017 (registration required) “is simple: a compelling ROI through increased efficiency, productivity, reliability and safety.”

Indeed, that fits “the formula for the Industrial Internet” that GE set forth in its 2015 Industrial Internet Report. It described the IoT for industry “as a source of both operational efficiency and innovation that is the outcome of a compelling recipe of technology developments,” which are composed of the following parts.

• Data: both from the standard forms of Big Data and the additional streams coming through the sensors that track “equipment, products, factories, supply chains.”
• Analytics that can assess the status of the connected things.
• The definitive core of the business that defines the desired outcomes

Read more in 

Investment in Supply Chain IoT Grows

AI for Customized Consumer Communication

As AI advances, it's reshaping marketing with new ways of pulling in data and insights to reshape and customize consumer communication. Its impact on marketing was explored in a recent NYC Media Lab white paper, "How AI Is Changing Media Economics."

 Now it's possible to apply real time analytics to a campaign that is tested, tweaked, and tailored to an audience. 
Read more in 

AI: The Ultimate Game-Changer for Media

Google Glass Comeback

Success is not just a matter of timing but if also finding the right context. That’s the story behind Google Glass reception. Its first foray ended in failure, but it has found a new context in which it could thrive.

I remember when Google Glass was launched in 2013 as the ultimate wearable with a sticker price of $1,500. I recall reading one review that conceded that it had some problems but still thought that it was to be embraced as “the future” of tech. Just about every other reviewer rejected them, among them one who went on to list the reasons why people hate it. 

As it turns out, both sides were right. People did have major issues with Google Glass as a personal device. However, the hands-free convenience combined with smartphone capability proved very valuable in an industrial setting.

That’s why Alphabet X stopped trying to sell Google Glass directly as a consumer item and it up into the Enterprise Edition of the wearable.  Its current tagline is: “Glass is a hands-free device, for hands-on workers.” The product is no longer sold by Google directly but through partners who have customized the device for industrial purposes.

Read more in 

Raise Your (Google) Glass to the Enterprise Edition

Getting kids back to school with clean clothes

photo: https://upload.wikimedia.org/wikipedia/commons/thumb/1/1c/Modern_front_load_tumble_dryer.JPG/460px-Modern_front_load_tumble_dryer.JPG

Back-to-school season is upon us. Many students will resume their studies in
August, and some may need extra help of one form or another to make the academic year a success.

School success begins with student attendance. Absent students can't learn that day's lesson, and those students are most likely fall behind in their work. While some absences are unavoidable, there are times when what holds students back is just not having clean clothes to wear, according to appliance maker Whirlpool. The company has created a program called Whirlpool Care Counts to put washers and dryers in schools to help address the issue of absenteeism due to lack of clean clothes and is now collecting data on how these in-school appliances impact student attendance.

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Analytics and School Attendance: A Laundry Story