2020 Vision on 5G

By 2020, there will be 50 billion devices connected to the internet that will generate will over $8 trillion in Value at Stake, according to a recent report by Cisco and DHL That’s quite a leap in connections.

What has to happen before the connections can grow from 15 billion to 50 billion? Intel predicts that growth of 5G will happen, as the next step in the evolution of connectivity. But the question remains about exactly what forces will influence the manifestation of 5G and how long it will take to really arrive.  Diego R. Lopez, Senior Technology Expert at Telefonica I+D, offered his perspective on how we’re are to get to that point.  

Read about it in Getting to 5G

Got rhythm? This algorithm does.

from https://commons.wikimedia.org/wiki/File:Rap-logo-persian-wiki.png

Most of us have heard of DeepBlue, the computer that harnessed artificial intelligence to beat a chess champion back in 1997. Now there’s DeepBeat, a machine learning algorithm that raps.

Read more in

An Algorithm Gets Rhythm

Mind the gap: information governance in the age of big data

"Many companies don't benefit from big data because of the gap between those who manage the data and those who apply it. The solution is information governance.


Sue Trombley, managing director of thought leadership at Iron Moutain, offered some perspective on the causes of this clarity gap.....

Going forward, Trombley asserts, businesses will have to adopt a new paradigm that enables each department to have direct access to the information it requires in order to extract value to meet its goals.  

- Read more  in Information Governance Is Key to Big Data's Value 

The value of blogs for marketing: attraction, connection, and SEO

picture from https://upload.wikimedia.org/wikipedia/commons/4/42/Blog_(1).jpg

A few years ago, everyone seemed to think video was the way to go to capture attention for effective marketing. Now, people seem to realize that many people -- like me -- would prefer to read information in text form at their own pace rather than sit through a video that can take several minutes to get to a point they are truly interested in. 

Unless you have time to kill or really need to hear information to absorb it, why would you want to sit through something for 10, 15, sometimes even 45 minutes or more to get information you can read in less than 5 minutes? If you don't want to lose the attention of the people who feel that way, you need to reach out to them with articles. Smart marketers know this. That's why some are now getting writers to turn the information they had put into videos into articles. 

There are good reasons for brands to sponsor blogs.

Lots of blog readers out there

Most people, as many as 8 out of 10, according to  Content Marketing Institute consider themselves blog readers. People are also very receptive to communication from businesses in the form of blogs because of the insight they gain either from information about their field or about how the business operates without feeling like they are bombarded by ads.

 Blogs generate leads, build brand recognition, and boost SEO

Companies that blog generate 67% more leads each month than companies that don’t, according to Social Media B2B.  In addition to the blog building the brand recognition among those who read and share the content, it boosts SEO. For one thing, fresh content is a plus for Google rankings, and blogs add new content much more regularly than website updates do.

Blogs increases indexed pages and raise search engine rankings

As Content Plus explained, websites can gain 434% indexed pages and 97% more indexed links from their blogs. That increase in the indexing count translates into higher search engine rankings, which can drive a lot more browsers to a brand’s website. Indexed pages and indexed links translate into higher rankings with the search engines, which also contribute to higher rankings for a website. The effect can be even further enhanced when social media and mobile communication send out links to new content on a company blog.

No one denies that content is king, though this indicates that the power of the crown remains linked to the written word.

The science of empathy

"You never really understand a person until you consider things from his point of view, until you climb in his skin and walk around in it," declares Atticus Finch in Harper Lee's To Kill a Mockingbird. Gaining that kind of empathic insight is helpful not only for fostering humanity, but for improving business results....

Ultimately, there is no magical question that will elicit what the C-suite and IT leaders need to know about their customers. In fact, some customers may not even be able to articulate exactly what caused them to feel less than satisfied. The solution to that problem is not magic, but science.


Even when people can't find words for what they are feeling, sensors can pick up on the signs of stress that, when combined with contextual data, can reveal the emotional triggers that define a customer's experience. That's where design consultant Elliot Hedman comes in. Experience designer at mPath, Hedman has developed a methodology that combines stress-testing sensors with traditional observational techniques.

Graph from mPath

Read more in 

Can Data Teach Us Empathy?

It's all about the delivery

http://aomc.com/wp-content/uploads/2015/02/logistics.jpg

I planned to write on this topic before the Target incident. But once it happened, I felt its inclusion really highlights how getting shipping right is so essential for businesses today.

When was the last time you paid for shipping? Some would have to think a while for the answer because so many of us select the "free shipping" options available for online orders.  In truth, though, shipping services are never really free. Their cost can be quite significant, particularly for businesses that that operate in the supply chain.
Shipping is lifeblood of a supply chain business.....

We can see the difference in delivery services from retailers who optimize their shipping and those who don't in our own experience.  I ordered a few items on Target.com on May 28. The email confirmation gave a range for delivery for all the items of June 3 to 5. June 5 arrived, as did some of the items, but not all of them. The UPS tracking information provided still showed June 5 as the date of arrival, despite a notation of a delay on a truck, as confirmed by a Target representative on the phone.  The UPS man who delivered part of the order assured me that there was no way another shipment would come before Monday.

His prediction turned out to be correct, and that was the only insight I gained from UPS, which failed to give me a new arrival time despite my request for information via email.  (Note: Both Target and UPS claimed to want to help when I tweeted about it, but only Target offered some conciliation in the form of a $10 gift card.)

Read more in 

Logistics Don’t Always Deliver Joy Thanks to UPS for inspiring the title with its own tagline

Robots are coming to warehouses

Today, we really do let our fingers do the shopping and click through to make our purchases that we want. Next day delivery has become standard for a host of consumer and business products. Keeping up with that expectation drives those in the business of logistics to press for greater efficiency in logistics. Robots can play a role in meeting that demand.

On April 29, Fetch Robotics unveiled new a robotic system made specifically for the logistics industry.  The system that consists of "Freight" and "Fetch" is based on ROS, the open source robot operating system. Freight refers to the mobile base, and Fetch to the mobile manipulator. In addition to working with each other, the robots are designed to work with people and with the warehouse software. 

Read more in 

Robots Improve Logistics in the Electronics Supply Chain