"Wheel of Fortune" Loss is a Big Brand Win for Audi

Not everyone gets to snatch victory from the jaws of defeat. But Audi did in giving a car to the "Wheel of Fortune" contestant who lost that prize due to a technicality. 

Here’s the clip of the fateful decision that launched thousands of tweets and the hashtag #GiveHerTheQ3:

The public booed that decision as unfair and used the hashtag #GiveHerTheQ3 on social media.. Of course this came to the attention of the manufacturer of the car in question, and then the company won over many hearts and minds by using the same hashtag and saying it would make it happen. 

That Audi tweet  generated 3,543 Retweets, 735 Quote Tweets, and  33.1K Likes. It also generated a string of positive reactions from both existing Audi customers and those who said they would now consider it for their next car purchase. Read more in Audi Turns a Loss into a Win.

Dr. Seuss adds a word to the dictionary

In October, Merriam-Webster announced that it had added 455 words. Many of them come from new terms associated with the pandemic and some from general popular culture. My favorite is this one:

"Oobleck : a mixture of corn starch and water that behaves like a liquid when at rest and like a solid when pressure is applied. Oobleck gets its name from the title of a story by Dr. Seuss, Bartholomew and the Oobleck, and is a favorite component in kids’ science experiments." 

This is almost like seeing the book Frindle come to life. No spoilers. If you haven't read it as a kid, you could still read it as an adult. 

This is not the first word coined by Dr. Seuss to make it into the English language. The word "nerd" first appeared in If I Ran the Zoo published in 1950.. He used it rather like Lewis Carroll used Jaberrwocky -- a made-up name for a made-up creature. 

And then, just to show them, I'll sail to Ka-troo
And bring back an It-kutch, a Preep and a Proo,
A Nerkle, a Nerd, and a Seersucker, too!

In 1951, the word had already taken off with th emeaning that we assign it today. Merriam-Webster recounts:

  Newsweek carried an article about the latest slang that includes the word nerd. "In Detroit," it notes, "someone who once would be called a drip or a square is now, regrettably, a nerd, or in less severe cases, a scurve."

 Unfortunately, the book that book is among the 6 that are no longer published pictured here:

. 

Related: The literary origins of robots 

Copy & Content Writer Inspiration: A Timely Reminder from the Past

Copy & Content Writer Inspiration: A Timely Reminder from the Past: Leo Burnett's reminder to his ad agency to strive for excellence by putting the client and the creative first may have been delivered in...

Most memorable brand slogans

What do brands aspire to when they set out to create a slogan? They want to be remembered. I was inspired to make my own list of memorable slogans to identify my own favorites get the dates down for each. The baker's dozen below are selected to represent some ranges. I don't mean to endorse any of the products or stores listed only to applaud excellent copy.

1. Apple – “Think Different” The slogan was introduced in 1997, way before most of the world adopted the ubiquitous smartphone. It was born as a decided twist on  IBM's "Think",  the brand identity established in 1915 when Thomas J Watson expressed his frustration at the lack of thought:

“The trouble with every one of us is that we don’t think enough. We don’t get paid for working with our feet — we get paid for working with our heads,” he intoned in a noteless lecture that continued for several minutes. “Knowledge is the result of thought, and thought is the keynote of success in this business or any business.”

Watson then wrote the command "Think" on a blackboard. The rest is history, literally IBM history that was the backdrop for Steve Jobs' differentiation of his computer brand.

2. The California Milk Processor Board — “Got Milk?” Goodby Silverstein & Partners originally came up with that slogan in 1993, and it was such a hit that it was licensed for use by milk processors and dairy farmers.



 

3. De Beers — “A Diamond Is Forever” A woman named (Mary) France Gerety came up with that
slogan back in 1947, and it has been used ever after and been further immortalized in a James Bond novel and film.  It was named ‘The Slogan of the Century’ by Advertising Age in 1999.

4. FTD — "Say it with flowers" This one dates all the way back to 1917 when people were generally familiar with the connotations of different blooms. See The Language of Flowers.


5. Greyhound — "Go Greyhound and Leave the Driving to Us" dates back to 1956



6. M&M's  — “Melts in Your Mouth, Not in Your Hands.” The slogan was trademarked in 1954, though that was the goal of developing this form of candy in the 1940s. The unlikely source for this information is the explanation of a work of art on the MoMA site.

7. Maxwell House — “Good to the Last Drop” slogan dates back to the 1920s. The company played up the attribution to one of the most memorable presidents,  Theodore Roosevelt.

8. Kellogg’s Rice Krispies — The words "Snap! Crackle! Pop!®" first appeared in a print ad in 1929. Four years later, the artist Vernon Grant created the whimsical elves named for those sounds associated with the cereal. They then began appearing on ads, posters, and, of course, cereal boxes.

9. L'Oreal — “Because I’m Worth It" dates back to 1971 to position the brand as a  premium one because it cost more than its main competition Clairol.

10. MasterCard — "There are some things money can't buy. For everything else, there's MasterCard" 1997 was the year that the credit card first branded itself as "priceless" by capturing the thrill of experiences one can enjoy, thanks to the card. It was a brilliant play on the truism that money can't buy happiness. The elephant example is of the heart-warming variety, though many take a sassier approach.

11. New York State — "I Love NY" " was created by graphic artist Milton Glaser  to boost tourism to New York State (not just NYC) in 1977. But it only became the the official state slogan in 2009, the year that the "I Love New York" song by Steve Karmen was also adopted as the official state song. In the age of emojis, we're used to symbols standing in for words, particularly the heart for love, but likely we owe that to Glaser's vision.

12. State Farm — “Like a Good Neighbor, State Farm Is There.” Barry Manilow composed this memorable jingle for the insurance company in 1971.

13.Virginia Slims —" You’ve Come A Long Way, Baby" The cigarette brand launched this campaign in 1968 and kept it up for decades (of equating feminism with the freedom to smoke a cigarette made specifically for women and gain equal opportunity for lung cancer). New iterations came out to match changing fashions and to reflect on "bad old days" for women. 


If you're interested in what makes people like and/or remember a slogan, see A study of the antecedents of slogan liking. According to its abstract, "the liking for a slogan may be unrelated to media expenditure, and driven largely by the clarity of the message, the exposition of the benefits, rhymes, and creativity."

Do you think this level of content is beyond your budget? Think again. Poor quality content not only fails to deliver the ROI you get from high quality content; it can actually harm your brand by demoting the the site ranking you've invested so much in building up.

What you really can't afford is poor quality content. Hire a seasoned pro to craft the right message for your organization and your demographics. Learn more here and book a free consultation call.

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Amazon uses snail mail for direct mail

I got mail from Amazon. I don’t mean a package for something I ordered or the usual email marketing marketing message but an honest-to-goodness paper letter that was folded into an envelope and sent to me via the post office. 

So here’s my response:

Dear Amazon Prime Video,

I have received your letter and do appreciate your taking the time to reach out to me, though I do wonder at your inability to match the personalized envelopes with a letter that would address the recipient by name. 

 The real reason I don’t use Prime Video is because there is nothing on there that I would want to see.Let me correct that. There are a few movies that have caught my eye, but they all require another paid subscription on top of Amazon Prime. In other words, they would not be included free with my membership.

As with any business, don’t assume people aren’t using your service simply because they don’t know about. Consider the possibility that your service doesn’t meet their needs or interests.

Thank you,

Ariella Brown

To read my analysis of what Amazon got right, see Dear Amazon Prime Video Team

Related: Ryan George shows best and worst marketing practices

Seeing stars

Nearly everything you wanted to know about NFTs but were afraid to ask

Some non-fungible tokens (NFTs) have sold for millions of dollars, and experts expect the market will exceed the billion dollar mark by a couple of hundred million within 2021. What is this thing that is creating new markets and has captured the attention of creators, collectors, and crypto-enthusiasts?

An NFT is a specific type of digital asset. The token refers to a virtual entity. Cryptocurrency like Bitcoin and Ethereum are examples of tokens. However, cryptocurrency is by definition fungible. It is meant to be mutually interchangeable with other forms of money. In contrast, something that is non-fungible is truly one-of-a-kind.

It brings to mind the descriptive phrase in Antoine de Saint-Exupéry’s The Little Prince, “unique in all the world” that the prince applies to his rose as distinct from all others. In contrast Gertrude Stein declared there is no difference among roses: "Rose is a rose is a rose is a rose."

Money in all its forms, including digital tokens is the interchangeable rose. But an NFT is a token immortalized as something distinctive

 Read more in  NFT Explained: How to Make, Buy and Sell Non-Fungible Tokens

Marketing opportunities in Clubhouse

What’s in this article:
Audio platforms have exploded over the past year – Clubhouse is one of the best-known names
Clubhouse allows brands to connect with their customer through the engaging power of live events on a virtual platform that keeps the focus on the content of the words and ideas rather than looking good on the screen

With so many social media platforms out there, how do you select which one is a good fit for your B2C brand? The answer is the one that delivers an engaged audience, which may just be an audio platform.



Read more in Why Marketers Are Jumping on Audio Platforms