Concerns about retaining the staff prompted the Anderson Center for Autism to seek a tech
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solution that was compatible with the center's people-first philosophy.
The Anderson Center for Autism is a nonprofit organization based in Staatsburg, N.Y. that operates a school and 100-acre residential campus comprising 20 buildings, as well as 25 adult houses across three counties. The center uses more than 400 desktops and data centers connected by fiber optics. The entire IT infrastructure has been in the cloud since 2012.
The picture for this organization was very different in 2001, when it was suffering from a lack of funding and inefficient processes, as well as high turnover. Then a new CEO took the helm and brought about a major transformation. Over the next decade, the center set up a cloud-based IT infrastructure and predictive analytics, which streamlined processes, cut down paperwork by 95 percent and reduced turnover significantly.
In 2003, Gregg Paulk was hired as the first IT manager for the center and was tasked with building out the infrastructure. He recalls, "We were in the dark ages."
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