Biometrics for voice to prevent fraud and save time on calls

The eyes may be the windows to the soul, but people's voices are what belie their emotional states and even identities. For businesses, that type of insight can help authenticate callers and prevent fraud. Making it work in real-time allows businesses to save time on calls without compromising security. Read more in 

Detecting Fraud With Voice Analytics

Going green from the roof down

Brooklyn Botanic Garden Visitor Center with living roof (photo by Ariella Brown)

What could be a more fitting setting for green design than a botanical garden? Or, in the case of New York City, two gardens that went for the gold -- and platinum -- standards by going green from the roof down. Read more in 

New York's Green Botanical Centers

Analytics that improve your game

Got game? Analytics can help you get it, whether your sport is tennis, golf, or baseball. The trick is tracking your swing. Read more here. 

Location, location, location moves to the cloud

Location, location, location. That's the answer always offered for the three key components of real estate.

When it comes to managing information on the business end, the same formula for success calls for a SaaS solution that allows information from all other sources -- lead generation, CRM, website activity, and mobile apps -- to come together to yield optimum insight and predictive analytics.

Read more in 

Case Study: SaaS for Home Sales

From the army to the big city, 3D printing can be a real game changer

3D printing has great practical potential for the supply chain, as shown by the US army. Jerry Castanos saw its military application on his tour of duty in Afghanistan. That inspired him to open his own 3D printing business in New York City, 3D Heights, which offers 3D printers, related accessories, and lessons in using them. His goal is to be "the first" successful 3D printing retail store in the city. I spoke to about the confluence of his army experience with supply chain management and the uses for 3D printing.

Car with 3D printed metal body photographed by Ariella Brown at the Javits Center

Read more in

Army to Big City: 3D Printing Reshapes the Supply Chain

A soft sell for sensors

Wearables go where no devices have gone before when designed to fit wherever one wants them on  the body.  Fitting the device to the body, rather than the body to the device: that’s what defines the technology developed by MC10.  This privately held company partners with well-known brands, like Reebok, to bring its technology into the consumer space.  I spoke with Elyse Winer, Manager of Marketing & Communications at MC10 about the company’s innovative products. Read about it in  A Soft Sell for Sensors

How to manage editors, Russell Baker style

In Making Masterpiece: 25 Years Behind the Scenes at Masterpiece Theatre and Mystery! 
  (p.129), Rebecca Eaton includes a facsimile of a note on New York Times stationery that  Russell Baker wrote to her regarding his scripts for introducing Masterpiece Theatre on January 10, 1997.
It says:

Dear Rebecca  _
These can be cut, sliced, pared, slashed, canned, pruned, trimmed, condensed, abridged, curtailed or sheared, if you want me never to speak to you again.
Yrs
Russell

[Note: Baker didn't use the Oxford comma, so there's something for those who oppose it to point to.]