Sustainability marketing for Earth Day

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Earth Day is April 22, and some brands have taken a cue from the event to raise awareness about the environment and to show how they contribute to the health of the planet. It’s a more obvious fit for some brands than others. 

The online discount retailer, BLINQ, normally appeals to consumers looking for low prices. But come April, which it identifies as “earth month,” it stresses that it is not just about saving money but saving the planet. 

 The BLINQ blog says, “Most items on our website are overstock or returned goods that would have otherwise been tossed — regardless of the condition they are in! That means every time you shop on BLINQ, you’re doing your part to help reduce waste.” 

Still that applies all year round, so for this month, the retailer announced that it partnered with Trees.org to donate a tree for every BLINQ order. In case the pricing is not enticing enough, they also offer customers a bonus of feeling good about the impact of their purchase: “Every order supports sustainability.” 

That’s a real value proposition for some customers, according to a recent Nielsen report. "Sustainability sells," is what it found. 

Read more in 

Go Green: Sustainablility Marketing

Women in Tech: the glass is about a quarter full

Takeaway: Although women currently hold only about 25% of tech positions in the U.S., numbers are growing and many women are working to reduce this gender gap.

Assessing the state of women in tech does present a kind of half-full – or, more precisely, quarter-full – glass perspective. There is definitely still a marked gap in terms of representation in the field and even pay. However, there are also signs of movement in the right direction. So while we do mind the gap, we should also look at what works to narrow it down. 

Read more in Minding the Gender Gap: 10 Facts about Women in Tech

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Keeping it real in telling your marketing story

Just like in the realm of B2C, effective storytelling is fundamental to marketing in B2B. The key differentiator for brands is to make the stories not about how amazing they are but about the amazing results the businesses that use their solutions are able to achieve. That’s the key to a subtle shift in messaging at Dell Technologies. 

As we saw in "B2B Marketing: Who’s Your Hero?" this is exactly what brands should be doing in drawing on the stories of heroic journeys, in which a magical object can be brought back into the hero’s world to solve what appeared to be an insurmountable labor. Accordingly,  Dell Technologies is now showcasing its “Let’s Make it Real" effort, in the context of the real world where heroic businesses are applying the magic of its technology. 

Dell Technologies launched the “Let’s Make it Real” brand campaign on March 27. While the tagline dates back three years, the brand decided to take a new direction, in shifting away from the stage setting that puts the spotlight on digital transformation as magic to real-world scenarios in which digital transformation can have a magical effect. 

The following video represents the brand message Dell Technologies used in the commercial that aired last year.

Actor Jeffrey Wright presents the special effects, in a theater, that go with the defining message: “‘Magic can’t make digital transformation happen. But we can. Let’s make it real.’”  

Read more in: 

B2B Storytelling That Keeps it Real

Related post: https://writewaypro.blogspot.com/2019/03/casting-hero-of-your-story.html

A dozen women high up in tech

Ada Lovelace, credited with writing the first computer algorithm.

Takeaway: While men still dominate the top positions in tech, there are women who have worked hard to attain top positions, driving innovative technology and directing successful businesses. Often, they not only step into an existing business, but create or co-found a new commercial concept.

Look at any list of the top names in tech, and you will invariably notice that women are very much outnumbered, often representing only a third at best. To find the women who have risen through the ranks, you may have to look at the lists that are devoted to women specifically. There are a number of them, and this list cannot take them all into account. Instead, it presents a dozen. Some of the names are very well known, and some are less so.

Whether they have worked their way up the ranks of a well-established business, have developed a completely innovative concept that forms the basis of a new one, or have the vision to realize which new tech company they should be investing in, they all are highly accomplished in their field. So as not to appear to rank them in order of importance, they are simply presented in alphabetical order. 

Read more in 

12 Top Women in Tech Right Now

Casting the hero of your story

Recently I spoke with Ken Rutsky, author of Launching to Leading: How B2B Market Leaders Create Flashmobs, Marshal Parades, and Ignite Movements, about what what goes into successful B2B marketing. One of the biggest misconceptions people have, he said, is that all they need is the right tech. 

While tech does indeed play a role in data-driven marketing, Rutsky considers it only one third of the story. And getting the story right is actually the key thing in effectively connecting with B2B customers, just as it is for B2C customers. 

Who’s the hero in your marketing story? 

from https://upload.wikimedia.org/wikipedia/commons/4/40/
The_golden_fleece_and_the_heroes_who_lived_before_Achilles_%281921%29_%2814763705761%29.jpg

From the tales of Homer to comic books and films like Star Wars,  and even Disney’s Moana, stories of a hero’s journey remain persistently popular. Rutsky credits Joseph Campbell’s 1949 book The Hero with a Thousand Faces, for breaking down the steps involved in such stories. 

Rutsky quotes Campbell's summary of the journey story on p. 95 of his own book: “A hero ventures forth from the world of common day into a region of supernatural wonder: fabulous forces are there encountered and a decisive victory is won: the hero comes back from this mysterious adventure with the power to bestow boons on his fellow man.” 

In his own words, Rutsky described it as the hero’s perilous journey far from home to bring “a magical gift” to improve his own world. Such stories are a great way for marketers to present a product or service that will solve a persistent problem for the business customer. And they often do so, but what they tend to get wrong is the casting of the hero. 

Read more in B2B Marketing: Who’s Your Hero?

Voice for Marketing

Voice is set to become a necessity for driving site traffic and a ticket to increased conversion

Businesses that want to drive traffic to their site have had to learn how to optimize for search and then how to optimize for mobile. Now they are going to have another medium to consider: optimizing for voice search.

“Voice tech is on the rise and will continue to grow,” said Dan Drapeau, Head of Technology at Blue Fountain Media, in a phone interview. He compared its transition to mainstream connection to that of social media and mobile.

Read more in 

Why Marketers Should Be Thinking About Voice

Tips for Aspiring Data Scientists

Kaggle graph

Data scientist ranks as the best job for 2019 in America on Glassdoor. With a median base salary of $108,000 and a job satisfaction rank of 4.3 out of 5, plus a fair number of openings predicted, that is not surprising. The question is: What does one have to do to get on track to qualify for this job?

To find out, we looked for the advice given to those who seek to get on this career track. Much comes down to the hard skills in coding and math. But that strong computation alone doesn’t cut it. Successful data scientists also need to be able to speak to business people on their own terms, which calls for the capabilities associated with soft skills and leadership.

Read more in 12 Key Tips for Learning Data Science

Gearing up for digital transformation

It’s the time of year when we’re gearing up for the spring forward (March 10). As we get set to advance our clocks, we should also be thinking about how we can advance our businesses on the road of digital transformation. That calls for making the necessary shifts in a technology portfolio to embrace the game changers, especially the ones that deliver on customer analytics.

Read more in Time to rebalance your technology portfolio for digital transformation

11 Takes on AI

Takeaway: The advance of AI is inevitable, and what that translates into for humanity is not altogether clear. Some believe we can look forward to a great future, while others think it means we are on the path to being supplanted by our robotic overlords. The third perspective is one that is aware of risks but considers them to be manageable.

We hear a lot about AI and its transformative potential. What that means for the future of humanity, however, is not altogether clear. Some futurists believe life will be improved, while others think it is under serious threat. There’s also a spectrum of positions in the middle. Here’s a range of takes from 11 experts.

Here's the first 

That is the first sentence in Yudkowsy’s 2002 report entitled “Artificial Intelligence as a Positive and Negative Factor in Global Risk” for the Machine Intelligence Research Institute (MIRI). While the term AI wasn’t bandied about nearly as much then as it is now, there still remains a problem of a lack of understanding on the capabilities and limits of the technology. In fact, in the past couple of years, there’s been more of a push to make AI not just understandable, but explainable.

And we'll jump to the last one: “There is no reason and no way that a human mind can keep up with an artificial Intelligent machine by 2035.” – Gray Scott

This quote is not mistyped, though it deviates from the way you will see it anywhere else online because it always appears as “There is no reason and no way that a human mind can keep up with an artificial intelligence machine by 2035.” Here’s the story. Based on how far back it appears in digital sources, it was likely said in 2015. However, I could not pin it down to any particular context even after hours of search through texts and videos from that period. So I contacted Scott himself to ask for the source. He admitted, “I do not recall when the first time was that I said this or where it was.” But he did recall his wording: “The quote has always been wrong. It should read ‘artificial Intelligent.’”

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To read the other nine, click on 11 Quotes About AI That'll Make You Think

eBook on AutoML

 AI can enable marketers to deliver on those expectations because it can anticipate not just what customers would want to hear about but when and how they’d want to receive that communication. “With AI, such personalization can now be achieved with previously unimaginable precision and at vast scale,” insists H. James Wilson and Paul R. Daugherty. The company that does that for music is Pandora. Delivering personalized music selections involves “billions of data points that are tracked across dozens of systems, including media servers, device clients, and ad servers.” To keep all that running smoothly, it needs to detect and address anomalies as they occur. It’s a tall order that is answered with an ML system with the capability to do just that in near real-time, something Pandora will also draw on in assuring its ads are performing as expected.

Read more in my eBook: 2019: the year AutoML takes off

The essential partnership: CIO and CMO

As Henry David Thoreau said, "If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” The partnership allows the CMO to plan the castles in the air and work with the CIO to set up their foundations.

Read more in The CIO and CMO are natural partners: here's why

Related post: https://www.zylotech.com/blog/who-controls-the-marketing-stack-in-2019-the-cio-or-the-cmo

Wearables Pose Security Risks

Takeaway: Thanks to the advance of IoT, the market for wearables keeps expanding to the point that it should hit 50 billion devices by 2020. While these devices offer hands-free convenience for specific functions, they also introduce new points of vulnerability that can be opportunities for hackers.

Cisco predicted that by the year 2020, 50 billion new wearable devices will be connected through the IoT. This increases points of connection exponentially, and that translates into a huge opportunity for hackers.

Demonstrated Hacks

That wearable devices like Fitbits can be be manipulated through acoustic interference was demonstrated by a number of research experiments. It’s true that there are no immediate ramifications of a nefarious nature other than possibly gaming the count of one’s steps, but the researchers do warn of this: “For instance, should one trust the step count from a Fitbit as evidence for an alibi?” How can it be relied upon if it’s possible to inflate the number of steps through a hack?

This is a question of reliable accuracy, but sometimes it is the accuracy itself that poses a problem. Wearables might be picking up accurate information that is traced directly to the individual and so reveal quite a lot.

Read more in Hacking Wearable Tech: The Potential Danger of Advancing Wearable Technology

Riding the rails with social media

So many brands have jumped on the bandwagon of influencer marketing that it may be losing all association with originality and authenticity. So when Amtrak decided on an angle for reach through social media, it went about it differently. Its goal was to work off people whose social reach run deep rather than merely wide. 

Late in 2018, Amtrak launched its #AmtrakTakeMeThere Social Media Residency Program. It’s intended to showcase the diversity of the trains’ riders by following the stories of individuals who offer a unique perspective on travel. Applicants will be assessed on the basis of their writing skills, photography and videography skills, social community engagement' and online personality.    

Those selected to represent the Amtrak brand get a free round-trip as Sleeper Service passengers. That means they get the kind of amenities one does in a full-service hotel, like meals, bottled water, linens, and a travel allowance up to a thousand dollars.   

Olivia Irvin, Amtrak’s public relations manager shared some insight into what prompted this direction for the brand. She explained, “Today’s market has become saturated with 'influencers' who seem more like ad units than actual people. We don’t want that disconnect — we want stories that resonate.” 

Read more in 

All Aboard for a New Amtrak Platform

Women speak

photo from
https://upload.wikimedia.org/wikipedia/commons/2/25/Podcast_hosted_by_women.jpg

Podcasts, which are becoming increasingly important as a journalistic medium,  have generally been male-dominated. But the medium is getting more diverse, thanks in part to a new podcasting studio dedicated to giving women a voice.

Raina Penchansky, founder and CEO of Digital Brand Architects, (DBA), a digital talent management and social media marketing firm, spoke to me about her company’s latest endeavor, the recently launched  Dear Media (DM). Located in West Hollywood, this new podcasting studio focuses on leading female voices and narratives that can now be heard on Apple iTunes and Spotify. .

They reach a “highly engaged listener,” through this medium Penchansky explained.  “It’s a targeted millenial audience, and in a lot of ways,” which makes it “very much the right medium” for this demographic that has been “cord-cutting and consuming content differently” than the previous generation. 

The business model for  Dear Media follows the pattern set by DBA back in 2010. It  helps individuals conceptualize, develop, and produce customized communication through new media. The difference is that it puts the emphasis on female hosts and voices, placing women and their stories at the forefront of conversation.

Read more in Giving Women a Voice

Extracting marketing value from data

As businesses strive to become more data-driven, the challenge lies not amassing data for
data's sale, but in getting the right data.

According to research from Harvard Business Review, data records are so prone to critical errors that less than three percent of data meets basic quality standards. Accuracy matters, and banking on the wrong data can translate into serious business losses. In 2016 IBM estimated that losses due to poor data quality cost the US economy $3.1 trillion annually

Gary Read, CEO of Import.io, a web data integration solution provider, spoke about how his business gathers data from publicly available websites and puts it into a common format to enable organizations to gain insights that can inform their marketing strategy.  What Import.io does is take care of the data so that businesses can focus on the insights.

Read more in 

Tapping Data for Marketing Insights